Support

Your Meditation support is here for app help, bug reports, feedback, and questions.

What to include when emailing support

• Your device model, such as iPhone 15 or iPhone 14 Pro.
• Your iOS version.
• The app version of Your Meditation, if visible in the app.
• A short description of the issue.
• Any screenshots or screen recordings that help explain the problem.

Common help topics

Audio is not playing

• Check your device volume.
• Check Silent Mode, Focus Mode, and Bluetooth audio output.
• Close and reopen the app.
• Restart your device if the problem continues.

Favourites or progress are not showing

Your Meditation stores favourites, mood selections, and progress locally on your device. If you delete the app or clear local app data, this information may be removed.

Do I need an account?

No. Your Meditation does not require sign-in to use the meditation content.

Are there subscriptions or in-app purchases?

Your Meditation currently does not use in-app purchases or subscriptions.

Is this medical or mental health treatment?

No. Your Meditation provides general meditation, relaxation, and wellbeing content only. It is not medical advice, therapy, diagnosis, treatment, or emergency support.

Privacy

You can read how information is handled on the Privacy Policy page.

Response time

We aim to respond to support messages as soon as possible.